Thursday, February 26, 2009

Circuit faults slow down surfing on Streamyx

TM announced that the Streamyx broadband users will have to bear with sluggish surfing speeds until March 5 due to technical problems.

There has been a disruption of TM’s Internet services since Feb 18 due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) between Malaysia and the United States. Due to this, customers using Internet services may now experience slow browsing while accessing content hosted in the United States, said the statement.

Additionally, customers using Internet Protocol services such as Virtual Private Network (VPN) and other critical business applications linked to the United States may also experience some service degradation.(dont do OT from home for now..hehe)

According to TM, to alleviate the problem and ease the congestion, some links have been rerouted. During restoration process, traffic to North America may experience minor degradation while traffic to other countries would not be affected.

Quick Info about APCN 2

APCN 2 or Asia-Pacific Cable Network 2 is a submarine telecommunications cable linking several countries in the Asia-Pacific region. It has landing points in:
Chongming, Shanghai, China
Shantou, Guangdong Province, China
Lantau Island, Islands District, Hong Kong
Chikura, Chiba Prefecture, Japan
Kitaibaraki, Ibaraki Prefecture, Japan
Pusan, South Korea
Kuantan, Pahang State, Malaysia
Batangas Bay, Batangas City, Batangas Province, Philippines
Katong, Singapore
Tanshui, Taipei County, Taiwan

Total bandwidth capacity of Asia Pacific Cable Network 2 is 2.56 Tbit/s, made up of four pairs of optical fibres, each pair providing 640 Gbit/s by Dense Wavelength Division Multiplexing of 10 Gbit/s wavelengths. The 19,000 km-long APCN 2 cable system is built in a self-healing ring configuration, which allows fast rerouting of data transfers along APCN 2 in the event of disruptions. APCN 2 is designed to provide interconnection with other major trans-oceanic cable networks linking the USA, Europe, Australia, and other parts of Asia.


p/s : to those who just bought rapidshare/megaupload premium account, that's really bad news. hehe..btw, hopefully, by stated date, the speed will increase to normal. :)


Alam Maya Mieda said... ke..padan la slow skit kalo nak surf internet kat umah..tapi bila da mcm ni xde plak streamyx nk bg pemotongan harga..kata RM110 utk 1MB jadi bg la diskaun tak..huhu..

Mohd Farhan said...

huh? pemotongan harga? tak der nye..cost nak repair tu pun dah berjuta-juta..huhu..

Mohd Farhan said...

streamyx back to normal...

test ngan rapidshare, laju dah download..hehe..


mmg la ku keje tm..
mmg ada upgrading UG..
byk sistem kami error ..
tm x akan bg rebate 4 exist user
so korang kena sabar ye..

Mohd Farhan said...

kenapa streamyx yg kami langgan tak selaju yang dijanjikan? mmg la best effort, tapi tak silap TM jamin at least 70 % of the speed.

sy subscribe 1Mbps streamyx, but guess what..speed cam hampeh je..bila TM nak berubah ni..dari dulu lagi..complaint dari customer dah berjuta2..kuar TV, paper, radio, blog, internet, forum..orang2 TM tak kan buat pekak je..

dah la TM monopoly internet infrastruktur kat Malaysia.

kami mmg tak der pilihan.

hmm...any comment from TM employee?